Hair Expressions Salon Cancellation & No-Show Policy
We Kindly Ask That You Provide At Least 24-Hour Notice for All Cancelled Appointments &
48-hour notice would be appreciated for any chemical service appointments.
PLEASE call the salon to schedule or cancel any appointments - Facebook and texting are not a reliable source of communication.
Clients who cancel their appointments without proper notice or do not show up for their reserved appointment times are considered a "No-show.”
If you No-Show for a scheduled appointment, you will receive a telephone call from us informing you that you missed a scheduled appointment and we will reschedule the missed appointment for a time convenient for you. At that time, we will remind you that a second No-Show appointment will require a charge.
If you No-Show for a second scheduled appointment, there will be a $25 - $32 cash fee required for a half-hour appointment. A 50% cash deposit of your estimated service total is required for an appointment over an hour. This a non-refundable, non-transferable fee and must be paid prior to booking any future appointments.
If you No-Show a third time, you will be asked to pay the full amount in cash for the services you are booked an appointment for. This is a non-refundable, non-transferable fee and must be paid prior to booking any future appointments. This deposit will be credited toward your hair service when you show for your scheduled appointment. We will also be asking you to leave a deposit from that point forward for any future services booked.
**If you no show for a fourth time we will no longer be able to book you an appointment in advance, it will have to be on a walk-in basis.
Please call us if you think you will arrive late for your reserved appointment time. If possible, we will try to adjust our schedule. However, it is possible we may ask you to reschedule your visit to another day if it interferes with another client's appointment time.
Thank you for your understanding,
The staff of Hair Expressions Salon